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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Waisner

May 23, 2025

5  out of  5
rating by Kim Waisner
"Blake worked to lower my home and auto insurance. Saved me over $2,000/year when my previous insurance told me they couldn't go any lower. He really listened to what I needed and crafted a policy that fit my needs."
We responded:
"Thank you for sharing your experience, Kim. It's wonderful to hear that Blake was able to assist you in lowering your home and auto insurance costs significantly. We always strive to listen to our customers' needs and tailor policies that suit them best. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
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Julia Holmes

May 23, 2025

5  out of  5
rating by Julia Holmes
"Helpful, friendly, and addressed my insurance needs. Now I have most of my policies under one umbrella. Easy to manage."
We responded:
"Thank you, Julia, for sharing your experience. It's great to hear that our team was able to assist you effectively and consolidate your policies for easier management. Your feedback is truly appreciated, and we're glad to have met your insurance needs."
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Robert

May 14, 2025

5  out of  5
rating by Robert
"Good experience"
We responded:
"Thank you, Robert, for sharing your positive experience with us. We're delighted to know that you had a good experience with our agency. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Randal McNett

May 3, 2025

5  out of  5
rating by Randal McNett
"Switched to new insurance from progressive to state farm way better price. Super friendly easy to get answers."
We responded:
"Thank you, Randal, for sharing your experience with us. It's great to hear that you found our pricing competitive and our team friendly and helpful. We're committed to providing excellent service and are glad to know we met your expectations. Your feedback is greatly appreciated."
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Marita Ritchie

May 2, 2025

5  out of  5
rating by Marita Ritchie
"They made it easy for me to find an auto policy that fit my needs and it was affordable also. Thank you!"
We responded:
"Thank you, Marita, for sharing your experience. It's wonderful to hear that we could assist you in finding an auto policy that suits your needs and budget. Your feedback is greatly appreciated!"
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Craig Reichert

May 2, 2025

5  out of  5
rating by Craig Reichert
"Great prices and great coverage - what more can you ask for? Well, how about great people to work with. Lindsay Maasen is the best. She’s quick to respond and very helpful and friendly. Couldn’t recommend her more highly."
We responded:
"Thank you, Craig, for sharing your positive experience with us. It's wonderful to hear that you found our prices and coverage to your satisfaction. We're especially pleased to know that Lindsay has been quick to respond and helpful. Your recommendation means a lot, and we appreciate your trust in our team."
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Holly

March 18, 2025

5  out of  5
rating by Holly
"Nick was awesome. He insured all 3 cars with tow service at the lowest price I could find. No hassle, super nice. Highly recommend! 🤗"
We responded:
"Thank you, Holly, for sharing your experience. It's wonderful to hear that our team was able to assist you with insuring your cars and providing tow service at a competitive price. Your recommendation means a lot to us, and we're glad to have made the process hassle-free for you. Your feedback is greatly appreciated!"
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Tom Brown

March 4, 2025

5  out of  5
rating by Tom Brown
"Agent is very knowledgeable and client friendly"
We responded:
"Thank you, Tom, for your fantastic review! We're delighted to hear that you found our agent knowledgeable and client-friendly. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you ever need assistance or have any questions, feel free to reach out."
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Donna Gaston

March 3, 2025

5  out of  5
rating by Donna Gaston
"Very nice and informative"
We responded:
"Thank you, Donna, for your kind words and the perfect rating. It's wonderful to hear that you found our service both nice and informative. We're committed to providing the best possible experience for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Diego Valencia

January 3, 2025

5  out of  5
rating by Diego Valencia
"You guys did a super great job at helping me find what I was looking for. You all go above and beyond and that was the main reason I switched. Truly appreciated all your help."
We responded:
"Thank you, Diego! It's wonderful to hear that you found exactly what you were looking for and that our team went above and beyond. Your appreciation means a lot to us, and we're delighted to have you with us!"
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Joseph Dow

November 13, 2024

5  out of  5
rating by Joseph Dow
"Glad I went with Nick Mortallaro's office to get coverage on vehicles, and home. Lindsay Massen was my agent and she made sure to do what was best for me and my situation. She was very informative and answered all my questions. I would not hesitate to make State Farm in Grain Valley my go to insurance office!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Lindsay was able to provide you with the information and support you needed. We're delighted you chose Nick Mortallaro's office for your vehicle and home coverage."
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natasha goldman

November 7, 2024

5  out of  5
rating by natasha goldman
"Zach was a pleasure to work with. He was very dedicated to answering all of my questions in a timely manner. Kudos to your firm!!!"
We responded:
"Thank you so much for your kind words, Natasha! It's fantastic to hear that Zach was able to assist you effectively and promptly. We appreciate your recognition and are delighted to have been able to help!"
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Jasmine Riaz

October 2, 2024

5  out of  5
rating by Jasmine Riaz
"Awesome guy was pretty straight forward and fast even when I wasn’t sure I’d go through with it."
We responded:
"Thanks for the fantastic review, Jasmine! It's great to hear that the process was straightforward and quick for you. We're always here to help, even when you're unsure about moving forward."
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Tammy Foote

October 1, 2024

5  out of  5
rating by Tammy Foote
"Cameron is great. She kept in touch with me till I had time to set my car insurance up. She answered all my questions and explained everything. She even got me renters insurance and with both it was still $100 cheaper than anyone else."
We responded:
"Thank you so much for sharing your experience, Tammy! It's wonderful to hear that Cameron was able to assist you with both your car and renters insurance needs. We're delighted that you found our rates competitive and that all your questions were answered. Your satisfaction is our priority, and we're here whenever you need us!"
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David Crocker

July 23, 2024

5  out of  5
rating by David Crocker
"Just switched from my Arizona agent and received top notch service here in Kansas City"
We responded:
"Thrilled to hear you received top-notch service after switching from Arizona! Our team in Kansas City is dedicated to providing the best experience possible. Thank you for your kind words and welcome to the Nicholas Mortallaro State Farm family!"
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Mary Harris

July 22, 2024

5  out of  5
rating by Mary Harris
"Great firm. Explained everything and helped me understand increasing my insurance. Sam Brown was very patient and answered all my questions"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Sam Brown was able to assist you so effectively and patiently. Your satisfaction is our top priority, and we're glad we could help you understand your insurance needs better!"
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Stephanie Roark

July 22, 2024

5  out of  5
rating by Stephanie Roark
"Tim took great care of us. He got us the best coverage for a good rate. Much, much better than our previous company. I would recommend him to anyone!!"
We responded:
"Thank you for sharing your experience, Stephanie! We're thrilled to hear that Tim was able to provide you with excellent coverage at a great rate. Your recommendation means a lot to us!"
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JoeBley21271

May 7, 2024

5  out of  5
rating by JoeBley21271
"I had shopped around and they were able to make it so my rates were lower than even the "bargin" insurance companies. I filled out a questionnaire on line, they were able to get info and combine a few things bringing my rates down. Best of all, I can pay month to month with no increase in rates."
We responded:
"Thank you for the wonderful review. We are so glad to assist you with your Insurance needs and provide great rates."
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Glenna Brown

March 26, 2024

5  out of  5
rating by Glenna Brown
"Tim made me feel comfortable and I well informed about the different insurance plans and the best insurance for our needs."
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
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scottie stewart

March 15, 2024

5  out of  5
rating by scottie stewart
"So far I like having insurance with State Farm, the app is informative and user-friendly"
We responded:
"Scottie, Thank you for trusting our team with your Insurance needs. "
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Alan Adams

January 24, 2024

5  out of  5
rating by Alan Adams
"I used to be with State Farm years ago now I'm trying them again"
We responded:
"Hi Alan, It is a pleasure to assist you with your Insurance needs again!"
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Dejah Smith

January 5, 2024

5  out of  5
rating by Dejah Smith
"Easy process and provided great service!"
We responded:
"Thank you for the kind review, Dejah."
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Theresa S

November 17, 2023

5  out of  5
rating by Theresa S
"Ryan was very helpful. Addressed all my questions and got me better coverage for a better price than my previous insurance carrier."
We responded:
"Thank you very much for the kind review Theresa! Ryan has been with us for nine years and does a great job finding savings for our customers. I’m thrilled he was also able to provide superior coverage at a better price! Take care ! "
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Penny Alphin

November 17, 2023

5  out of  5
rating by Penny Alphin
"This was one of the best experiences buying insurance we have had in a very long time! They made it so easy. Tim was very helpful and knowledgeable about how to address our needs. We highly recommend this State Farm office."
We responded:
"Thank you for the great review."
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Lisa Jacobs

August 11, 2023

5  out of  5
rating by Lisa Jacobs
"Tim what is very professional, and took the time to answer questions and explain policies."
We responded:
"Thank you so much Lisa for the kind review! We appreciate you letting our agency help you with your insurance needs! "